Privacy Policy

Effective Date: July 1, 2026

Motion+ Chiropractic respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact our office, request an appointment, complete forms, communicate with us, or otherwise interact with Motion+ Chiropractic.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or submit personal information through it.

1. Who We Are

Motion+ Chiropractic provides chiropractic care and related musculoskeletal wellness services in Charlotte, North Carolina. Our services may include chiropractic adjustments, soft tissue therapy, shockwave therapy, TENS therapy, cupping, dry needling, electro dry needling, mobility-focused care, rehabilitation support, and related services.

For purposes of this Privacy Policy, “Motion+ Chiropractic,” “we,” “our,” and “us” refer to Motion+ Chiropractic and its website, office, staff, providers, and authorized representatives.

2. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically through our website, and information received through third-party tools used to operate our website and appointment systems.

The types of information we may collect include:

Personal Information

This may include your name, phone number, email address, mailing address, date of birth, appointment preferences, and other information you submit through contact forms, booking forms, intake forms, phone calls, text messages, emails, or other communications.

Health-Related Information

When you request an appointment, complete intake paperwork, or communicate with our office, you may provide information related to your symptoms, health history, injuries, pain, mobility limitations, treatment goals, or other health-related concerns.

Please do not submit urgent, emergency, or highly sensitive medical information through general website contact forms. If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

Appointment and Scheduling Information

We may collect information related to appointment requests, scheduled visits, service selections, provider availability, appointment reminders, cancellations, rescheduling requests, and related communications.

Payment and Billing Information

We may collect or process payment-related information when you pay for services, purchase products, or provide payment information. Payment information may be processed by third-party payment processors. We do not intentionally store full payment card numbers on our website.

Communication Information

If you contact us by phone, text message, email, website form, social media, or other means, we may collect the contents of your communication and related contact information so we can respond to you and provide requested services.

Website and Device Information

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, pages viewed, time spent on the site, referral source, approximate location, and other website usage data.

3. How We Use Your Information

We may use your information to:

- Provide, schedule, and manage chiropractic care and related services.

- Respond to appointment requests, questions, messages, and inquiries.

- Contact you about appointments, scheduling, office updates, intake forms, payments, and follow-up needs.

- Personalize your experience with our website and services.

- Maintain internal records, business operations, and administrative functions.

- Process payments and manage billing-related communications.

- Improve our website, marketing, patient experience, and service offerings.

- Send appointment reminders, confirmations, and other service-related messages.

- Send promotional or educational communications when permitted by law and with appropriate consent.

- Analyze website performance, traffic, advertising effectiveness, and user behavior.

- Protect the security, integrity, and functionality of our website and systems.

- Comply with applicable laws, regulations, legal obligations, and professional requirements.

4. Online Forms and Appointment Requests

When you submit an appointment request, contact form, intake form, or similar form through our website or a third-party scheduling platform, the information you provide may be used to respond to your request, schedule services, verify appointment details, and communicate with you about your care.

Submitting a form does not guarantee that an appointment has been accepted or confirmed. An appointment is not considered confirmed until you receive confirmation from Motion+ Chiropractic or its authorized scheduling platform.

5. Third-Party Scheduling, Technology, and Service Providers

We may use third-party platforms and service providers to help operate our website, manage appointment scheduling, process payments, deliver communications, analyze website activity, support advertising, and provide other business functions.

These third parties may collect, process, or store information on our behalf. Examples may include scheduling software, patient management systems, payment processors, website hosting providers, analytics platforms, advertising platforms, email providers, SMS/text messaging providers, and security tools.

We do not control the privacy practices of third-party websites or platforms. When you use a third-party booking tool, payment processor, social media platform, map provider, or external website, your use may also be governed by that third party’s own privacy policy and terms.

6. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to understand how visitors use our website, improve website performance, measure advertising results, and provide a better online experience.

These tools may collect information such as pages visited, links clicked, browser type, device type, referring website, approximate location, and other usage data.

You may be able to disable cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.

7. Advertising and Remarketing

We may use online advertising platforms, including search, social media, and display advertising tools, to promote Motion+ Chiropractic. These tools may use cookies, pixels, or similar technologies to help measure ad performance, understand visitor behavior, or show relevant ads to users who have previously visited our website.

We do not use advertising tools to intentionally disclose sensitive health information. However, users should avoid submitting sensitive medical details through general website forms unless using a secure intake or patient communication system provided by our office or authorized technology partners.

8. Text Messages, Calls, and Email Communications

When you provide your phone number or email address, you authorize Motion+ Chiropractic to contact you regarding appointment scheduling, appointment reminders, office updates, service-related communications, and responses to your inquiries.

If you opt in to receive text messages, you may receive appointment confirmations, reminders, follow-up messages, office communications, or promotional messages where permitted. Message and data rates may apply. Message frequency may vary.

You may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP. Opting out of promotional text messages may not prevent us from sending necessary service-related or transactional communications where permitted by law.

We do not sell, rent, or share SMS opt-in information or phone numbers with third parties for their independent marketing purposes.

9. How We Share Information

We may share information when necessary to operate our business, provide services, comply with legal obligations, or protect our rights.

We may share information with:

- Scheduling and patient management platforms.

- Payment processors.

- Website hosting and technology providers.

- Analytics and advertising platforms.

- Email, phone, and SMS communication providers.

- Professional advisors, such as attorneys, accountants, or consultants.

- Service providers who help us operate our business.

- Government, regulatory, or legal authorities when required by law.

- Other parties with your consent or at your direction.

We do not sell your personal health information. We do not sell SMS opt-in data or phone numbers to third parties for their independent marketing purposes.

10. Health Privacy and Clinical Records

Some information collected in connection with your care may be part of your clinical or patient record and may be subject to additional privacy protections under applicable healthcare privacy laws. This website Privacy Policy is intended to explain how we handle information collected through our website and related online interactions.

This Privacy Policy is not intended to replace any separate Notice of Privacy Practices, patient privacy notice, intake forms, consent forms, or clinical documentation that may apply to healthcare services provided by Motion+ Chiropractic.

11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information submitted through our website, email, text message, or third-party platforms.

12. Data Retention

We may retain personal information for as long as necessary to provide services, maintain business records, comply with legal or professional obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Clinical records may be retained according to applicable healthcare recordkeeping requirements and office policies.

13. Your Choices and Rights

Depending on your location and applicable law, you may have the right to request access to certain personal information, ask that information be corrected, request deletion of certain information, opt out of marketing communications, or limit certain types of data use.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing certain requests.

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us directly. You may opt out of SMS messages by replying STOP.

14. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Parents or legal guardians should contact our office directly regarding care, scheduling, or information related to minors.

15. Links to Other Websites

Our website may include links to third-party websites, including booking platforms, payment processors, social media pages, map providers, videos, articles, or other external resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

17. Eligibility

This website is intended for users who are at least 18 years old. By using this website or submitting information through it, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

18. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Motion+ Chiropractic
834 Tyvola Road, Suite 107
Charlotte, NC 28217

Phone: (980) 301-5938
Email: drmikoliczyk@motionpluschiropractic.com